Privacy Policy

Last Updated: February 15, 2025

At Nexaton Nova, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget investing platform and educational resources.

We're based in Canada and comply with federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). If you're in Quebec, we also follow An Act respecting the protection of personal information in the private sector.

What Information We Collect

Information You Give Us

When you sign up or use our services, you might provide:

Your name, email address, and phone number
Mailing address and postal code
Financial goals and investment preferences
Educational background and experience level
Payment information for course enrollment

Information We Collect Automatically

Like most websites, we gather certain data when you visit nexatonnova.vip:

IP address and browser type
Pages you visit and time spent on them
Device information and operating system
Referral sources that brought you to our site

Cookie Notice: We use cookies to remember your preferences and improve your experience. You can control these through your browser settings, though some features might not work as smoothly if you disable them.

How We Use Your Information

We're not in the business of selling your data. Here's what we actually do with it:

Deliver the educational content and tools you signed up for
Send updates about your courses or changes to our platform
Respond to your questions and support requests
Improve our educational materials based on how people use them
Meet legal requirements and prevent fraud
Send occasional newsletters if you opted in (you can unsubscribe anytime)

We won't use your personal information for anything beyond what we've explained here without getting your explicit consent first.

Sharing and Disclosure

We keep your information close to the chest. The only times we share it:

Service Providers

We work with trusted third parties who help run our platform. They might handle email delivery, payment processing, or data storage. These companies can only use your information to help us provide services to you, and they're contractually bound to protect it.

Legal Requirements

Sometimes we have to share information to comply with Canadian law, respond to court orders, or protect our rights and safety. We'll only do this when legally required.

Business Transfers

If Nexaton Nova is acquired or merged with another company, your information would be part of that transfer. We'd notify you beforehand and explain any changes to how your data is handled.

Important: We never sell or rent your personal information to marketers or advertisers. Your data stays within our educational ecosystem.

Data Security Measures

Protecting your information isn't just a legal requirement for us; it's a responsibility we take seriously. Here's how we keep your data safe:

Industry-standard encryption for data transmission and storage
Regular security audits and vulnerability assessments
Restricted access to personal information on a need-to-know basis
Secure payment processing through certified third-party providers
Regular staff training on privacy and security best practices

No system is 100% secure, but we continuously update our security measures to protect against unauthorized access, alteration, or disclosure of your information.

Your Rights Under Canadian Privacy Law

Canadian privacy legislation gives you specific rights regarding your personal information. Here's what you can do:

Your Right What It Means
Access Request a copy of the personal information we hold about you
Correction Ask us to fix inaccurate or incomplete information
Deletion Request removal of your data, subject to legal retention requirements
Portability Receive your data in a commonly used format
Withdrawal Withdraw consent for specific data uses at any time

How to Exercise Your Rights

Send an email to [email protected] with your request. We'll respond within 30 days, as required by PIPEDA. For Quebec residents, we follow the 20-day response timeline under Quebec's privacy law.

You'll need to verify your identity before we process most requests. This protects your information from unauthorized access.

Data Retention

We don't keep your information longer than necessary. Here's our general approach:

Active account data: Retained while your account is active
Course completion records: Kept for 7 years for educational certification purposes
Financial records: Maintained for 7 years to meet tax requirements
Marketing communications: Until you unsubscribe or request deletion
Support conversations: Typically 3 years for quality assurance

After these periods, we securely delete or anonymize your information. Some data might be retained longer if required by law or for legitimate legal purposes.

International Data Transfers

Our servers are primarily located in Canada, but some of our service providers operate internationally. When your information leaves Canada, we ensure it receives protection comparable to Canadian privacy standards through:

Contractual agreements requiring adequate data protection
Selection of providers in countries with strong privacy laws
Regular audits of international data handling practices

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, reach out immediately and we'll delete it.

Changes to This Policy

We update this policy occasionally as our services evolve or laws change. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The date at the top shows when we last revised this policy. Continuing to use our services after changes take effect means you accept the updated terms.

Filing a Complaint

If you're not satisfied with how we handle your privacy concerns, you have the right to file a complaint with:

Office of the Privacy Commissioner of Canada

Toll-free: 1-800-282-1376

Website: priv.gc.ca

For Quebec residents:

Commission d'accès à l'information du Québec

Toll-free: 1-888-528-7741

Questions About Your Privacy?

We're here to help. Reach out anytime:

[email protected]

+1 604-684-3384

Nexaton Nova
1270 Rue Principale
Laval, QC H7X 4A8
Canada